Shiprock Trading Company

Our goal is to offer "complete satisfaction". If you are not completely satisfied with your purchase, we'll refund your money or exchange any item. Our customer friendly staff will be available to help you during business hours.

We recommend that you carefully read the following notes detailing our return policy.

• After the date of the purchase you have fourteen days to return the merchandise for refund.
• Refund or Credit will not be issued until the returned merchandise has been received and inspected by our staff.
• Include with your return shipment your name, address, telephone number, email address and a list of contents in package.
• Shipping and handling costs are non-refundable. The customer is responsible for all return shipping charges.
• All orders placed with a credit card will be subject to a 5% return fee.